We have a global privacy team in information security and privacy that ensure end-to-end protection of your personal information throughout the information lifecycle. We will notify you of any material changes to this policy as may be required by law. The Ticketmaster family of companies also provides support services on behalf of one another and therefore acts as processors on behalf of the data controller to whom you have provided your information.
- If we ever make any major changes to our privacy practices, we’ll let you know.
- We collect and use your information for lots of reasons such as helping you get into the shows you love, sharing news, for marketing and as otherwise required by law.
- Among other rights, you can choose whether to receive marketing from us.
- If you have any questions about the above, or our approach to privacy, our dedicated Privacy Office, including our Chief Privacy Officer, Dan Rice, is here to help.
- If you are based in the European Union (EU) but are using your account with one of our non-EU entities, their Article 27 representative is Ticketline Unlimited Company t/a Ticketmaster.
- For SMS in the United States and Canada, the above excludes the sharing of text messaging originator opt-in data and consent with any third parties except where you provide consent to such sharing.
- Where we do this, we will ensure that appropriate safeguards are put in place.
Some purposes are primary purposes that are necessary in order for us to provide our services or products or to fulfill our legal obligations. In situations where a third party for an event organizer requires the collection of health information (such as test results), please refer to their privacy policy and terms to understand how your information was collected and used. The list of entities who process your information, depending on where you create an account, can be found above the ‘Contact’ section.
If we ever make any major changes to our privacy practices, we’ll let you know. If you’d like further information, or have any questions, please contact us using the details in the ‘Contact’ section below. Our goal is to maintain your trust and confidence by handling your personal information with basswin respect and putting you in control.
Global Rights (excluding United States)
- From time to time we may change our privacy practices.
- To buy and access tickets, fans must first create a Ticketmaster account and provide personal information so that we can issue your digital tickets.
- We will notify you of any material changes to this policy as may be required by law.
- Your account is your digital identity on Ticketmaster; it is how we ensure your ticket purchases are secure and connected to an individual.
- If you have any questions or feedback about how we handle your information, get in touch with us.
So long as your account remains active we will continue to retain the information we have processed about you. Whenever you purchase a ticket, log into your account, or interact with us, we log this activity. If you click on a third-party link, you will be taken to websites we do not control. We are not responsible for third party websites and apps. The security measures we use will depend on the type of information collected.
United States Rights
When transferring information, there are strict rules in place to ensure your information is still protected to the highest standard. Your account is your digital identity on Ticketmaster; it is how we ensure your ticket purchases are secure and connected to an individual. Read the privacy policy of other websites carefully. If you think that an unauthorized account has been created using your name, contact us. For SMS in the United States and Canada, the above excludes the sharing of text messaging originator opt-in data and consent with any third parties except where you provide consent to such sharing. Given the global nature of our business, some of the products and services we offer may differ and not be available in the country where you have an account.
If you are based in the European Union (EU) but are using your account with one of our non-EU entities, their Article 27 representative is Ticketline Unlimited Company t/a Ticketmaster. The data controller that processes your information depends on which market you have an account or subscription with. Where we do this, we will ensure that appropriate safeguards are put in place.